![]() Instead there are 'honest', free tools such as HDDScan and Victoria for Windows. There is no interpretation of the failure codes as they do not indicate a type of failure, just that the drive has failed to complete the diagnostic successfully. If you want a true indication of the physical state of your drive, SeaTools and DataLifeGuard should be avoided. If the drive continues to report a failure on the USB or Firewire port then refer the warranty services page to determine if the drive is within the warranty period and start the return process.įreeAgent Pro drives can give false diagnostic failures when tested using the FreeAgent Tools and connected via the eSATA interface. ![]() SeaTools 5 (Windows) Use this Windows version of the SeaTools GUI to diagnose hard drives and monitor SSDs. Seagate USB External drive diagnostics What do I do if my drive reports bad sectors Downloads. If you are testing a drive on MacOS then Firewire and USB tests should be reliable, but eSATA errors should be retested on FireWire or USB. SMART errors reported by the BIOS and third-party utilities after Seatools passes all tests. If the drive continues to report a failure on the USB port then see the warranty services page to determine if the drive is within the warranty period and start the return process. Some eSATA and Firewire ports can block the diagnostic test and report a false failure. There does not appear to be a Linux version available. Seatools is a tool that can be used to test and diagnose internal and external harddisks manufactured by Seagate. If you are testing a drive in a Windows based computer, be sure the drive is connected to the system via USB. 2016-Dec-21 Ashwin Nanjappa seagate, seatools Archive. ![]() If the suggestion is to exchange the drive, please see the warranty services page to determine if the drive is within the warranty period and start the return process. SeaTools will often provide suggestions based on the type of failure diagnostic during testing, follow those suggestions. If that software has produced a diagnostic code, see the steps below. Seagate Manager, Maxtor Manager, OneTouch Manager, and SeaTools have diagnostic software built into the program that can test the functionally of the drive. ![]()
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